Stay Connected.
Hear with Confidence.
Welcome to Soundly Supported!
We’re here to make hearing aid support easier — anytime, anywhere.
Soundly Supported is a 24/7 AI-powered support service created by an Audiologist and a Software Engineer with a combined 20+ years of experience. Our goal is to provide you with support to address Bluetooth issues, maintenance questions, app setup, and more. During this beta testing phase, the service is completely free to use.
There’s no app to download, no account to create, and no need to wait for an appointment. Just chat with our AI support assistant for step-by-step guidance.
Whether it’s your first time troubleshooting or you just need a quick reminder — you’re in the right place.
What We Can Help With
How It Works
1. Start a Chat
Start your chat in the bottom right hand corner of our homepage to message with our AI assistant. It’s fast, simple, and available 24/7.
2. Ask Your Question
Type in your issue — like “my hearing aids won’t connect to my cell phone” or “my hearing aid is not making any sound”, and our AI Audiology Agent will guide you step-by-step.
3. Get Support Instantly
No appointment, no waiting. Our assistant can help with Bluetooth, app setup, cleanings, charging issues, and more.
4. Know When It’s Time to See Your Audiologist
If your issue needs in-person care, we’ll let you know so you can follow up with your clinic.
Soundly Supported is an independent service and is not affiliated, endorsed by, or financially connected to any clinic or healthcare organization. Soundly Supported does not provide medical advice and is not a substitute for care from your audiologist or other qualified healthcare professional.
Testimonials
