Welcome to Soundly Supported!
We’re here to make hearing aid support easier — anytime, anywhere.
Soundly Supported is a 24/7 AI-powered support service created by an Audiologist and a Software Engineer with a combined 20+ years of experience. Our goal is to provide you with support to address Bluetooth issues, maintenance questions, app setup, and more. During this beta testing phase, the service is completely free to use.
There’s no app to download, no account to create, and no need to wait for an appointment.
Just chat with our smart assistant or call our AI support line for step-by-step guidance.
Whether it’s your first time troubleshooting or you just need a quick reminder — you’re in the right place.
1. Start a Chat
Click “Start Chat” on our homepage to message with our AI assistant. It’s fast, simple, and available 24/7.
2. Ask Your Question
Type in your issue — like “my hearing aids won’t connect to my cell phone” or “my hearing aid is not making any sound?” Our AI Audiology Agent will guide you step-by-step.
3. Get Support Instantly
No appointment, no waiting. Our assistant can help with Bluetooth, app setup, cleanings, charging issues, and more.
4. Prefer to Call?
You can also call our AI support line to speak with the same assistant by voice:
📞 (555) 123-4567
5. Know When It’s Time to See Your Audiologist
If your issue needs in-person care, we’ll let you know so you can follow up with your clinic.
How It Works
What We Can Help With
Testimonials
