Welcome to Soundly Supported!
We’re here to make hearing aid support easier — anytime, anywhere.
Soundly Supported is a 24/7 AI-powered support service created by an Audiologist and a Software Engineer with a combined 20+ years of experience. Our goal is to provide you with support to address Bluetooth issues, maintenance questions, app setup, and more. During this beta testing phase, the service is completely free to use.
There’s no app to download, no account to create, and no need to wait for an appointment. Just chat with our AI support assistant for step-by-step guidance.
Whether it’s your first time troubleshooting or you just need a quick reminder — you’re in the right place.
For Hearing Care Professionals & Clinics: Please visit us at www.soundlysupported.com
Stay Connected.
Hear with Confidence.
What We Can Help With
How It Works
1. Start a Chat
Start your chat in the bottom right hand corner of our homepage to message with our AI assistant. It’s fast, simple, and available 24/7.
2. Ask Your Question
Type in your issue — like “my hearing aids won’t connect to my cell phone” or “my hearing aid is not making any sound”, and our AI Audiology Agent will guide you step-by-step.
3. Get Support Instantly
No appointment, no waiting. Our assistant can help with Bluetooth, app setup, cleanings, charging issues, and more.
4. Know When It’s Time to See Your Audiologist
If your issue needs in-person care, we’ll let you know so you can follow up with your clinic.
For Hearing Care Professionals & Clinics: Please visit us at www.soundlysupported.com
Soundly Supported is an independent service and is not affiliated, endorsed by, or financially connected to any clinic or healthcare organization.
⚠️ BETA TEST — This is an AI educational support tool, not a human and not a licensed audiologist, and can make mistakes. Soundly Supported is currently in a limited beta test period. Responses are for general informational purposes only and have not been fully validated for all hearing aid models. By using this tool you agree to our Terms of Use.
Soundly Supported AI tool does not provide medical advice and does not replace your audiologist’s clinical judgement. For any urgent hearing aid related concerns, please contact your clinic directly. In an emergency call 911.
Testimonials
